• Instructor: Jolearn College
• Lectures: 20
• Duration: 48 weeks

Certificate in Office Administration – TVET CDACC Level 5

Course Overview:

Office administrator qualification level 5 consists of competencies that an individual must achieve to manage an organization’s office. It entails managing front office operations, managing office mail, coordinating official meetings, managing office security, managing office telephone calls, processing computerized documents, demonstrating shorthand skills and demonstrating ICT skills. 

Industrial Attachment Assessment

Assessment is the process of gathering and judging evidence in order to decide whether a person has attained a standard of performance. The course will be assessed at two levels: 

• Internal assessment is continuous and is conducted by the trainer who is monitored by an internal accredited verifier
• External assessment is the responsibility of TVET CDACC

Certification

On successful completion of a Unit of Learning, a trainee will be issued with a Certificate of Competence. A National Certificate in Office Administration will be issued on completion of all Units of Learning.