This programme introduces learners to practical selling, customer service, basic business operations and record keeping. It builds communication and workplace skills required in retail and field-sales environments. Graduates can enter junior sales roles or progress to a Craft Certificate in Sales and Marketing.
This programme introduces learners to practical selling, customer service, basic business operations and record keeping. It builds communication and workplace skills required in retail and field-sales environments. Graduates can enter junior sales roles or progress to a Craft Certificate in Sales and Marketing.
02
YOUR STARTING POINT
Entry requirements
KCSE D- or E, or open entry subject to admissions guidance.
Not sure whether you qualify? Contact admissions and we will guide you on the most suitable entry route.
03
COURSE CONTENT
Curriculum
Course Units
Salesmanship
Business Organisation
Bookkeeping
Clerical Duties
Support Subjects
Unit arrangement may be updated in line with current examining-body requirements.
04
AFTER YOUR COURSE
Career and progression pathways
Sales Assistant
Retail Assistant
Customer Service Assistant
Merchandising Assistant
Progression: Craft Certificate in Sales and Marketing
Enhancing Skills and Competence